Monday, December 22, 2014


Thur, Dec 19 -  As reported back on November 11, when we were leaving TT Peace River campground, Ken accidentally hit the center pole and damaged one of our storage bin doors.

          "Before leaving, we had to remove the damaged door completely.  Here is a picture of the damage taken after we arrived at the TT Orlando campground.  If it had to happen, this is the best door for it to happen to.  As you can see there is not much stored behind this door."

At the end of the November posting, we were trying to decide where to have the damage repaired.

Enter Jean, a long-time FMCA representative - she knows a lot!!  Jean was our neighbor at TT Orlando and when she saw the damage, she suggested that we try Independence RV on Route 50 in Winter Garden.  She, herself, had had a good experience with them.

First, we reported the accident to our insurance carrier, NII.  They would need an estimate, pictures, etc.  As it turned out, our Diminishing Deductible was down to $0, so our insurance would cover the entire cost of the repair.

Next, we stopped by Independence RV and discussed the damage with them.  We had to actually carry the RV by their dealership so they could take measurements, etc.  They ordered a replacement door from Tiffin Motor Homes and we made arrangements to have the repair work done on Thursday, December 19-20, a few days before we were scheduled to leave TT Orlando.

We arranged to spend our days out of the motor home with Ken's daughter Tracy in Sanford.  That worked out perfect; they were such gracious hosts!

On Friday afternoon, we picked up the RV from Independence RV after the repairs were completed.  Todd and Chris were great to work with and were happy to pose for a picture.  They asked if it would be posted on that "RV Gigolo Website"!!  HA HA

Ken showing the new storage bin door -- can't tell there was any damage at all!!

Good job, Independence RV Sales and Service!!

Sidebar:  When we returned to TT Peace River on Friday, December 26, we had to laugh when we saw that someone else had had an incident with the poles at the exit!!  Notice the leaning pole on the left!  We had hit the center pole.

1 comment:

Brits On Tour said...

Glad it all worked for you, and your bus looks as good as new. Have a great Christmas and New Year. If you see anyone who remembers us, pass on our good wishes.